> ## Documentation Index
> Fetch the complete documentation index at: https://docs.commissionkit.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts

> Manage commission payouts and resolve disputes

After a calculation run, commissions are available as payouts. Payouts track the end-to-end lifecycle from approval to payment.

## Payout lifecycle

Each payout goes through these stages:

| Status   | Description                             |
| -------- | --------------------------------------- |
| Pending  | Calculated but not yet approved         |
| Approved | Approved by an admin, ready for payment |
| Paid     | Payment has been processed              |
| Disputed | The rep has raised a dispute            |
| On Hold  | Temporarily held for review             |

## Reviewing payouts

1. Go to **Payouts** to see all pending payouts
2. Review the amounts and adjust if needed
3. Approve payouts individually or in bulk

## Adjustments

Admins can add adjustments to payouts. Adjustments are recorded separately from the calculated commission, providing full audit transparency.

## Disputes

Reps can dispute a payout through the portal. The dispute process:

1. A rep submits a dispute with a reason (markdown supported)
2. The dispute appears in **Dispute Management** for admins
3. Admins review the dispute and the payout details
4. Admins write resolution notes (markdown supported) and mark as **Under Review** or **Resolved**
5. When resolved, the payout returns to **Approved** status

### Viewing dispute details

In the disputes table, click the chevron to expand a dispute and see:

* The rep's reason for the dispute
* Admin resolution notes
* Resolution timestamp

## Exporting payouts

CommissionKit supports exporting payouts to CSV for your payroll or accounting system. This requires the Growth plan or above.
